Job Introduction
- To support and develop the day-to-day operation of Charlie Bigham's Syspro ERP and integration platforms while developing the skills required to progress into a Syspro developer and integration specialist
- Working closely with senior members of the Business Systems team, the role will learn how information moves between SYSPRO ERP, P74 Production Planning, Reflex Demand Planning, Indigo WMS, Marco Manufacturing and EDI trading partners.
- This position will gain practical experience with SQL Server, XML, APIs and integration tools while helping investigate issues, test developments, and support business users.
- The role is full-time, based in London or Wells with the ability to work from home. Out-of-hours support may be required for SYSPRO critical incidents and planned events
Role Responsibility
- Development support - assist senior developer with integration development projects; support SQL queries, stored procedures and database objects; learn how XML, APIs and Business Objects are used to integrate systems; and document new developments and technical processes.
- Testing - perform testing before release, follow test plans, record results, verify bug fixes and enhancements, and assist with User Acceptance Testing (UAT).
- Troubleshooting - monitor daily integration processes, help investigate failed interfaces and data errors, escalate issues when required, and assist with identifying root causes of recurring problems.
- Business support - respond to prioritised requests, assist users with integration-related queries, maintain system documentation, and learn business processes across Production, Planning, Warehouse and Finance.
- Continuous learning - develop knowledge of Microsoft SQL Server, database fundamentals, XML, APIs, BPA Platform, Business Objects, enterprise integrations, software development best practices and manufacturing business processes.
- User training and Documentations - Hold key users accountable and support them with their training and documentation.
The Ideal Candidate
Experience Essential:
- Previous experience with SYSPRO or manufacturing systems.
- Experience with business application integration.
- A genuine interest in IT and software development.
- Good problem-solving, communication and organisational skills.
- Strong attention to detail, willingness to learn and ability to work well within a team.
Desirable:
- Basic knowledge of SQL.
- Experience writing simple code in any language.
- Understanding of databases.
- A strong interest in technology or software development.
Qualifications:
- No specific formal qualification is stated. The role is intended for someone who is enthusiastic about technology and eager to build a career in software development.
- At least 3 years of Enterprise ERP and integration experience.
Skills Essential:
- Good problem-solving and analytical skills.
- Strong attention to detail.
- Good written and verbal communication skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively within a team and deal professionally with people at all levels.
- General knowledge and experience of business IT systems such as Microsoft Office, with a willingness to develop technical knowledge.
Desirable:
- Basic SQL and database knowledge.
- Experience writing simple code.
- Awareness of XML, APIs, BPA Platform, Business Objects or enterprise integrations.
- Understanding of manufacturing business processes.