Job Introduction
We are seeking a Production Manager to lead our production team in delivering operational excellence through the production of Bigham’s food, ensuring that all quality and production specifications are consistently met.
The ideal candidate will be an inspiring leader with exceptional people skills and a proven track record of managing large teams in a fast-paced environment. This role requires a hands-on approach - you will lead from the front, setting the tone and driving performance for a team of up to 100 colleagues.
Role Responsibility
Key accountabilities:
- Safety of the team and working environment
- Achieve all agreed Manufacturing KPI’s
- Deliver Efficiency improvements in line with Business strategy.
- Install and Embed LEAN.
- Train the production team in roles or responsibilities regarding goals and targets in line with operations strategy.
- Maintenance of metrics, reports, process documentation, customer service logs and other necessary documents to successfully complete the role
Key Responsibilities
H&S
• Ensure safe systems of work are in place for all production areas
• Champion behavioural based safety and ‘zero accident’ culture through regular feedback and leading by example
• Ensure team members are safe at all times and an appropriate program of job related training is in place
Food Safety
• Deliver on our ambitious GMP targets to ensure the Kitchen remains best in class & is always BRC Audit ready.
• Ensure all team members are trained to appropriate levels in food safety and that food safety rules are adhered to at all times.
Quality
• Ensure products are produced to key card standards & that complaints remain below the agreed site target.
• Work closely with NFD & EFD teams to ensure our food remains the market leader with any improvements to product or process being delivered collaboratively.
• Leading the delivery of new products into the Kitchen, ensuring all data is captured & reviewed during the trial phase for a successful launch.
Operational Performance
• Through the implementation of lean production processes deliver continuous improvement in our ways of working, quality and efficiency
• Take active involvement in developing a lean culture and setting lean routines
• Manage process and equipment improvement
• Ensure equipment is fully operational and, together with the engineering team, develop an effective TPM system.
• Ensure production plans are fulfilled to deliver a service level in excess of 99%
Material Variance
• Ensure our Material variance result remains under the agreed site target & work with the support teams to drive this result as close to 0.
• Work with the planning team in order to develop processes to effectively manage material flow, eliminate waste & drive efficiency
Team development
• Ensure clear job descriptions and standards of performance are in place for all roles.
• Adapt the team structure to support the business growth and the volume variations, ensuring we have people trained in the right roles at the right time.
• Lead and champion the bi-annual appraisal process with regular reviews at all levels to drive performance improvements
• Develop and actively contribute to the “Kitchen Excellence” programme
• Build a high performing team that want to work for us which is then demonstrated through our Great Place to Work survey results.
GENERAL
• Work within the company’s rules and policies, introducing procedures where appropriate in conjunction with technical documentation requirements.
• Adhere to the health and safety policy of the company and work within it’s guidelines to ensure personal safety of staff at all times.
Food Safety, Legality, Integrity and Quality Responsibilities
Responsible for ensuring food safety, legality, integrity and quality is not compromised and company procedures are followed during day to day activities, in all operational areas including but not limited to, logistics, production, hygiene and health and safety.
The Ideal Candidate
Attributes
- Strong leadership
- Self-starter, able to prioritise and work to own goals
- High energy
- Strong quality and improvement focus
- Food values in line with Bigham’s
- Confident and determined
- Ambitious
- Ability to delegate
- Confident challenge the status quo
- Decision making based on data
Skills and knowledge required
• Lean thinking
• Excellent analytical skills
• Operation Improvement planning & delivery through effective project management.
• Operations Excellence standards
• Ability to work collaboratively with cross functional support teams.
• Food knowledge
• IT and analytical skills
• Commercial awareness & financial awareness
• Ability to work & engage at all levels instilling trust & respect.
• Coaching & influencing skills.
• Adaptability & embracer of change.